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Privacy Policy

Last updated: 8th February 2026

HSD Hire Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to visitors to our website: www.hsd-scaffolding.co.uk.

 

1. Who We Are

Company name: HSD Hire Ltd
Industry: Scaffolding and construction services
Email: hsdscaffolding@outlook.com
Phone: 07539 036656
Registered address: 19 Blenheim Croft, Cranfield, Bedfordshire, MK43 1AR

We are the data controller responsible for your personal data.

 

2. Personal Data We Collect

We may collect and process the following types of personal data:

 

a) Information You Provide to Us

  • Name

  • Company name

  • Email address

  • Telephone number

  • Site address (for quotations or site visits)

  • Details included in enquiries, quote requests, or messages

This typically occurs when you:

  • Contact us via the website

  • Request a quotation

  • Call or email us

 

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

This data does not directly identify you and is used for website performance and security.

 

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To respond to enquiries and provide quotations

  • To carry out scaffolding services and manage contracts

  • To communicate regarding projects, schedules, or safety matters

  • To comply with legal, regulatory, and insurance requirements

  • To improve our website and services

 

4. Lawful Basis for Processing (UK GDPR)

Under UK GDPR, we rely on the following lawful bases:

  • Contract: Where processing is necessary to provide a quote or deliver services

  • Legitimate interests: For running our business, responding to enquiries, and improving our services

  • Legal obligation: Where we must comply with health & safety, tax, or other legal requirements

  • Consent: Where you have explicitly agreed (e.g. optional marketing communications)

 

5. Cookies

Our website may use cookies to:

  • Ensure the website functions correctly

  • Analyse website traffic and usage

You can control or disable cookies through your browser settings. For more information, see our Cookie Policy [if applicable].

 

6. Sharing Your Personal Data

We do not sell your personal data.

We may share your data only when necessary, including with:

  • Professional advisers (accountants, insurers, legal advisers)

  • IT and website service providers

  • Regulatory or law enforcement authorities where required by law

All third parties are required to keep your data secure and confidential.

 

7. Data Retention

We only keep personal data for as long as necessary:

  • Enquiry data: typically up to 12–24 months

  • Contract and job-related data: as required for legal, tax, and insurance purposes

Once no longer needed, data is securely deleted or anonymised.

 

8. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

  • Secure email and device access

  • Restricted access to personal data

  • Secure storage of documents

While we take security seriously, no online transmission is completely secure.

 

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time (where consent is used)

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk

 

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

 

11. Children’s Data

Our services are not directed at children, and we do not knowingly collect personal data from anyone under the age of 13.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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